HighLevel

By HighLevel

4.6 out of 5 stars

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HighLevel Reviews & Product Details

Pricing

Pricing provided by HighLevel.

Starter

$97.00
Per Month

HighLevel Media

HighLevel Demo - Unified Conversations Inbox
Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!
HighLevel Demo - Pipelines & Opportunities
Build customized pipelines to track and manage opportunities!
HighLevel Demo - Funnel & Website Builder
Create beautiful funnels & websites in our lightning fast drag-and-drop builder!
HighLevel Demo - Workflow Automations
Build powerful workflows to automate virtually anything!
HighLevel Demo - Reputation Management
Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!
HighLevel Demo - Online Scheduling
Create basic calendars, round-robin team calendars, service calendars, and more!
When it comes to AI tools for SMBs, HighLevel is leading the way!
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When it comes to AI tools for SMBs, HighLevel is leading the way!
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HighLevel Reviews (609)

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Reviews

HighLevel Reviews (609)

View 2 Video Reviews
4.6
609 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its all-in-one capabilities and powerful automation features, which streamline various business processes and reduce the need for multiple tools. Many appreciate the ease of integrating different functionalities, making it a comprehensive solution for managing customer relationships and marketing efforts. However, a common limitation noted is the steep learning curve that can make initial setup challenging for new users.

Pros & Cons

Generated from real user reviews
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Orlando M.
OM
Web Developer
Small-Business (50 or fewer emp.)
"High Level Streamlined Our Marketing with Powerful Automation Workflows"
What do you like best about HighLevel?

Before adopting High Level in my organization, I was using so many different tools for each client. Time spent learning and setting up marketing systems has been drastically reduced by using High Level. My favorite part of High Level is building out automation workflows. I also love that it is a white label platform because this adds value to my organization when pitching clients. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The website and landing page builders are not as robust as I need for most of my projects so I usually build these outside of High Level and integrate with High Level through embedding High Level forms into my websites. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks so much for the review Orlando! Glad to see you've been able to consolidate tools and speed up your client onboarding. Definitely check out the new AI Studio builder - the feedback has been insane!

Chandan M.
CM
Senior Product Manager
Small-Business (50 or fewer emp.)
"HighLevel: All-in-One Platform with Smooth UI, Powerful AI, and Great Support"
What do you like best about HighLevel?

HighLevel is an all in one solution that saves time, effort and money spent of several different tools. It has funnel and website builder, smart automations, email marketing, tagging, calling and most of all AI implemented in everything. The UI is also very user friendly and smooth. You can integrate as many 3rd party tools you want. The pricing is affordable and can easily put cap to get more ROI. Their support is also very good and quick. Overall performance is 100/100. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Sometimes the software takes a while to load, and it can feel a bit laggy at times. Review collected by and hosted on G2.com.

Christian K.
CK
Company Owner
Marketing and Advertising
Small-Business (50 or fewer emp.)
"HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale"
What do you like best about HighLevel?

HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use it to run email outreach, nurture sequences, and automated workflows for artists, record labels, and business clients. The ability to manage campaigns, track performance, and automate follow-ups in one system helps streamline operations and maintain consistency across multiple clients. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Because HighLevel offers a wide range of features, there can be a learning curve when setting up more advanced automations and workflows. Some areas of the interface require time to configure properly, especially when managing multiple campaigns or clients. However, once set up, the platform is stable and effective for ongoing marketing operations. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the review Christian! Glad to hear the all-in-one toolkit is helping you scale. Rest assured we're constantly at work making the user experience more intuitive to combat the learning curve 👍

SATYAM S.
SS
Performance Marketing, PPC, SEO & Lead Generation Specialist
Small-Business (50 or fewer emp.)
"Seamless Dashboard, Effortless Automation"
What do you like best about HighLevel?

I find HighLevel to be really great for managing everything from one dashboard, which includes my payments and outreach setup. The ease of building websites, stores, or funnels, and having numerous funnels working is something I really appreciate. Hosting is very easy, making organization simple. I mainly use HighLevel for my funnel, and having it live there is fantastic. The automation capabilities, like WhatsApp, SMS, or email automations, are extremely easy to set up and use. The billing process is straightforward too. I enjoy the very easy dashboard and clean navigation; it makes finding settings straightforward. Additionally, setup with HighLevel was flawless, as everything is accessible once you have access to the account. I can start creating funnels, automations, and have everything in the same dashboard. Pricing is also flawless. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Nothing really Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for your feedback Satyam! Love the term "the all-rounder"! We've got some great updates rolling out to Website builder soon that you're going to love. We're also rolling out the ability for third-party developers to build plugins for the website builder similar to Wordpress. Stay tuned!

António M.
AM
Founder & Physiotherapist
Small-Business (50 or fewer emp.)
"Useful Features, but UI/UX and Configuration Need Improvement"
What do you like best about HighLevel?

I like the Social Planner, the AI Chat, the AI Voice, the Referral Programs, and the Gift Cards on HighLevel. Creating, teaching, and incorporating the AI Chat into the available channels is very easy, quick, and very effective. I also appreciate the centralization provided by HighLevel, where everything essential is on a single platform. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The website builder is terrible. The UI and UX are very complicated and there is a tendency to have everything without basic things working 100%. The calendars are a nightmare. The design capabilities of the website builder are far from advanced and the editing is very outdated. The interface is confusing and very cluttered, in addition to unclear informative tooltips. The initial setup of HighLevel was very complicated. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the review António! Glad to hear you're liking so much of the platform, and we hear you loud and clear on the constructive feedback. Hopefully you saw that we dropped the new AI Builder in Labs last week, which is a quantum leap forward when it comes to building Sites, Funnels, Forms, Surveys and more to come 👍

Benjamin V.
BV
Permitting administrative
Small-Business (50 or fewer emp.)
"Versatile Platform Connecting Social Media and Client Management"
What do you like best about HighLevel?

I like how easy HighLevel is to use and how the different modules are readily available. The texting, voice calls, and documentation links are particularly handy. The way everything interconnects with social media is fantastic. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I think there could be a better understanding of databases. For example, when I try to configure pipelines or set up automation, it doesn't always work well. Also, keeping track of invoices or other information is not as good as it could be. I wish it were more like Asana, Zoho or Salesforce in that regard. The initial setup was fairly easy but needed a lot of tweaking to get everything to function perfectly for the tasks. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for taking the time to share your feedback—we really appreciate it.

We’re glad you’re enjoying the platform’s ease of use and connectivity, and we also value your input on areas like automation and database management. Your insights help us continue to improve.

If you ever need help optimizing your setup, feel free to reach out—we’re here for you.

Corpuz B.
CB
Mid-Market (51-1000 emp.)
"All-in-One Solution with Room for Email Improvement"
What do you like best about HighLevel?

I like that HighLevel acts as a single, unified platform that consolidates nearly all of our sales and marketing workflows into one place. I also love how flexible and customizable the funnels and workflows are. We can build highly tailored automation for lead nurturing, client onboarding, follow-ups, and retention without needing coding skills. The visual workflow builder is intuitive but powerful, so we can adapt quickly for different industries or client types. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I find the email deliverability and local delivery options to be not as strong as specialized tools. For German and EU businesses, compliance with GDPR and local email practices is critical. We’ve noticed slightly lower deliverability compared to dedicated tools, and some region-specific settings feel like an afterthought rather than fully integrated. The initial setup of HighLevel was functional but definitely came with a steep learning curve, especially for our team focused on B2B use in Germany. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the thoughtful review Corpuz! Glad to hear you've been able to consolidate and streamline so much of your business with HighLevel. On the email deliverability front, definitely book some time with our team to ensure your configuration is fully optimized. With the flexibility we provide, custom sending domains, dedicated IPs, etc., you should be able to get better stats than ever before!

Let's G.
LG
Owner
Small-Business (50 or fewer emp.)
"First 24 hours using GHL - Looking forward to learning more in order to leave a proper review."
What do you like best about HighLevel?

My only experience so far with HL is the customer support team since I just signed up last night but they have all been very helpful and welcoming to the platform. Bikram and Neebesh were both superb! I actually have an ongoing issue with receiving a snapshot from an affiliate link I signed up with and although, there has been no resolution found yet, the cs reps are prompt and generous with their help in researching and escalating the issue. Hopefully it will get resolved soon. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I have to research further, but I have not been able to find out if or how it would be possible to preview a snapshots features BEFORE adding them to a sub-account and was advised the only way to remove them if they are not what I am looking for to assist a particular client is to delete them altogether which would be unfortunate if they would work for another client in the future. I have yet to use these features but this has already caused me a bit of nervousness because I have access to quite a few snapshots from an ai learning group I am a member of and would like to view them before deploying them into an account. If there is a solution to this, I would very much appreciate a notification to such. I will continue to search for the answer until then. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thank's so much for the detailed and thoughtful review! And welcome to HighLevel 😀 We’re thrilled to hear that Bikram and Neebesh have made such a positive first impression - we'll pass along your kind words, which will make their day!

Feel free to hop on Zoom with our Success Team to chat more about Snapshots. Just hit he ? icon at the top right of your account to find the Success link 👍

ES
CEO
Small-Business (50 or fewer emp.)
"All-in-One Platform with Powerful Automation and White-Label Perks"
What do you like best about HighLevel?

What I appreciate most is the all-in-one platform design, along with its robust automation features and the white-label options that are especially useful for agencies. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The steep learning curve and complicated interface can be challenging, and I have found the inconsistent customer support to be frustrating. There are also potential hidden costs, particularly when it comes to third-party integrations. Additionally, the CRM features feel clunky, such as having to use multiple screens for simple tasks, and there are missing advanced functionalities that larger clients might expect, which is disappointing given its "all-in-one" promise. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for your thoughtful review — we’re glad the automation and white-label features are delivering value for you.

We also appreciate your honest feedback around usability, CRM functionality, support consistency, and integration costs. That input helps us continue improving the platform.

If you’re open to it, we’d welcome the chance to connect and learn more about your experience.

— The HighLevel Team

Bill B.
BB
Chief Executive Officer
Mid-Market (51-1000 emp.)
"if you can survive the learning curve which is very steep you can make money with this program"
What do you like best about HighLevel?

Go high level is an extremely difficult program. This is because it integrates so many different types of marketing into one platform. It's taken me about a year to get to the point where I can actually use it. And I am still a novice. This should be a university course that is taught for credit just like you have Adobe fully integrated into the university system. There's no way to start using this program easily. It takes way more than a month just to figure things out if you have a lot of time on your hands. I'm not stupid. But I feel stupid when I use go high level. My advice, fine someone who teaches this and go step by step and try to learn only the tools that you think you can make money with in the beginning. After you've gotten a couple of clients then when your monthly not and UT NUT is covered can you begin to try to learn some of the other things to add on. That is my honest evaluation of the program you will not find as money tools in one place for such a small amount of money anywhere else. I'm still spending at least 500 or more dollars on other programs that are mostly to create artwork and videos but at least I know that my $200 is well spent with go high level Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each individual tool then maybe people wouldn't know so much about the fact that all the tools are together and it would be easier mentally to wrap your head around the fact that you can do anything with this program Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the candid review Bill! Glad to hear you're up and running and that Voice AI is delivering solid ROI already. Rest assured we're hard at work to make the platform more intuitive and easy to get into. If you ever need anything, we're just a live Zoom away!

Questions about HighLevel? Ask real users or explore answers from the community

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GU
Guest User
Last activity about 1 year ago

Is HighLevel a CRM?

GU
Guest User

Do you recommend HighLevel for marketing automation, and what features do you find most effective?

Pricing Options

Pricing provided by HighLevel.

Starter

$97.00
Per Month

Agency Unlimited

$297.00
Per Month
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HighLevel Features
Customization
Workflow Capability
User, Role, and Access Management
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Call Center Features
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HighLevel